How do I download the app?
How do I login to the app?
Once you’ve downloaded the app, login with the email address you used to register for PowerUp. The password is powerup19. Note that the password is case-sensitive.
What if I have trouble logging in?
If you have trouble logging in, try these steps in this order:
- Confirm you are using the same email address used to register for the conference. If someone else registered for you, email us at firstname.lastname@example.org or visit the onsite PowerUp information desk.
- Ensure you are using the case-sensitive password: powerup19
- Close the app, then re-open it.
These 3 steps have solve nearly every issue, but if you’ve tried them and you still can’t get into the app, email us at email@example.com or visit the onsite PowerUp information desk.
What can I do within the app?
- Respond to polls
- Rate sessions you attend
- Complete the QR Code Hunt
- Post updates and your favorite PowerUp photos
- Comment on attendees’ posts
How do I post photos and updates ?
When you open the app, you’ll see a listing of all of the functions available to use within the app. Select the icon that says “Activity Feed”. It’s sort of like Facebook for the conference. Share your photos and experiences with other PowerUp attendees!
At the top of the Activity Feed, you’ll see a box with gray text that says “What’s on your mind?” Click in the box and type your post! You can use the app to take a photo or attach a photo from your device’s photo gallery.
How do I filter sessions that are relevant to my area of interest?
To see just the sessions that you care about, click on Sessions on the app’s home screen. In the orange bar at the top, click the eyeball icon and select “Type,” then click on the arrows to move between sessions that are for All attendees, ARM/OSG, GOV, JSI, and RCM.
How do I find a room for a session?
To find where your session is located, click on Sessions from the app’s home screen, then click on the session you want to attend. Below the session description, you’ll see the room location. Click on the icon next to Location and you’ll see a map showing you where the room is.
How do I rate sessions and speakers?
Rating sessions helps us know what you did and didn’t like. It’s easy to do! Simply open the app on your smartphone or tablet, then go to Sessions and click on the session you want to rate. Just below the session description, you’ll see 5 gray stars. Click that to select your rating.
While you’re here, you can also rate the session presenters! Just scroll to the speaker’s name and click on the gray stars.
Please rate only the sessions you actually attend.
How do I get a copy of session presentations and other materials?
Many of our presenters and sponsors have provided copies of their materials. To get them, go to the session or sponsor that has the information you want. Scroll down until you see “Add -> Conference eBag” and click the eBag icon. You may be prompted for your email address. If so, provide that, then you’ll see a link to “Go to Conference eBag.” You can do that now or come back later and click on Conference eBag at any time from the app’s home screen.
Once you’re in the Conference eBag from the app’s home screen, click on the 3 small dots in the upper-right corner and select “Receive Conference eBag.” It will be emailed to the address you provided.
How do I score points in the virtual QR Code Hunt?
You can score points toward valuable prizes by using the app! When you see a QR code on a PowerUp sign, open QR Code Hunt in the app and click on the orange icon in the lower-right corner of the app. You may be prompted to give permission to take a photo. Click “yes,” then point your device’s camera at the QR code. You should see a confirmation that the code was captured.